Shipping and Delivery

Shipping Policy

1. When will my order be delivered?
We at 9teenagain.com know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.

2. Before delivering the product, the location is always checked: We usually deliver within 5-9 working days of placement of the order. All delivery times for specific items are listed in the items page and in the shopping bag page. For orders with multiple items and different delivery times, the longest delivery time applies.

Shipping Charges:

Shipping charges and minimum purchase value are applicable to products, as per below table.

Type Below Rs. 600 Rs. 600 to Rs. 1000
COD 100 60
Prepaid 50 FREE

 

If any order is cancelled, lost or not Below Rs. 600 delivered to the preferred location, we will refund the complete order amount including shipping charges (if any).

Cancellation Policy

9teenagain.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

Cash On Delivery Policy

As per the Cash on Delivery policy:

  • To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
  • C-O-D is applicable on a minimum sale value of Rs. 500 and maximum of Rs. 50,000 only.
  • Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
  • You cannot open the box without making the payment at the time of delivery.
  • If the product is open, do not accept the order.
  • No credit/debit cards are accepted in Cash on Delivery.

Using Cash Back & Promo Codes/Coupons

  • Cash back Promo Code may not be applicable for all the products on the website.
  • Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.
  • Two offers cannot be clubbed together using the Promo Code.
  • 9teenagain.com reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cash back Promo Codes)
  • Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at 9teenagain.com. This means, if Promo Code is used in an offer, Cash back cannot be generated.
  • Cash back amount is subject to change at the sole discretion 9teenagain.com.

Images & Representations of Products/Services

  • Product Images are indicative in nature
  • Actual Product may differ from the image. Please refer the product specification for the product

For Queries/Comments

Send us your questions or comments to contact@9teenagain.com