Do I have to register to shop at 9teenagain.com?
How do I register?
You can register yourself by clicking on this Registration Link. Once subscribed, you can enjoy regular updates and services from 9teenagain.com.
Do I have to disclose my Email & Phone Number for Registration?
Are there any charges for registration?
Will my registration expire?
No, registration will not expire.
How do I get a new password?
Can I edit my personal information?
Yes, It can be done in “My Account” section.
How do I Unsubscribe from your services?
I am based out of India and I want to place an order for a delivery in India. Is it possible?
Yes, please refer to our serviceable pin codes in the shipping and returns section.
How do I get in touch with 9teenagain.com?
What type of products do you sell online?
9TEENAGAIN.COM sells fashion products for women. This includes apparels, shoes, fashion jewellery, bags & accessories from 9TEENAGAIN.COM private label.
What are the different paymnet methods at 9teenagain.com / How do I make a payment?
We accept Master Card, Visa credit, Debit & Credit Cards. We also have an option of net banking and Cash on Delivery.
Is there a limit to the quantity that I can order?
No, there’s not limit. Each order is verified with you via email/telephone in order to ensure your security and confirmation.
Can I change the shipping address of the order?
You can change the shipping address before your order is billed or shipped. This could be done by contacting our customer support with your order details.
Do you provide warranty/guarantee for merchandise?
All our products are authentic and sourced directly from the vendors. If manufacturer’s warranty/guarantee is associated with the merchandise; it would be appropriately mentioned.
What if I am not available when you deliver the merchandise?
In case of Online Order, three attempts will be made and failure to which, the product will return to its origin until further instructions are given by the customer.
In case of Cash on Delivery Order, the Courier Company usually calls the customer to checks their availability. Should the customer not be present when our courier attempts to deliver your parcel, three more attempts are made automatically. Further to this, the parcel is re-dispatched only after taking appropriate instructions from the customer.
Can I book an order for delivery to more than one Address?
Each order is shipped only to a single address. If you wish to ship products to different addresses, you shall need to place multiple orders.
What are the shipping charges and/ or are there any additional charges?
We offer free shipping across all products on no minimum purchase value. Click here to see more details.